Privacy Policy

Privacy and Cookie Policy

The purpose of this privacy policy information is to explain how and for what purposes we use your personal data, as well as to clarify the use of cookies. Please read this information carefully.

  1. Which legal entity will use your personal data?

The administrator of your personal data is Kbh Akord, conducting business under the name Kbh Akord spółka z o.o., located at ul. Sikorki 21, 31-589 Kraków, NIP: 6760012851 (hereinafter referred to as the "Administrator").

Administrator's correspondence address:

Kbh Akord spółka z o.o.
ul. Sikorki 21, 31-589 Kraków

  1. How will we use your personal data?

The Administrator will use your personal data for the following purposes:

a) to perform and ensure the highest quality of services provided by the Administrator and related services (legal basis – Article 6(1)(a) and (b) of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC – hereinafter "GDPR");

b) to perform and ensure the highest quality of e-commerce services, including order processing and fulfillment (legal basis – Article 6(1)(a) and (b) GDPR);

c) to comply with tax and accounting obligations (legal basis – Article 6(1)(c) GDPR in conjunction with generally applicable regulations governing tax and accounting matters);

d) for communication purposes (legal basis – Article 6(1)(a) GDPR);

e) for marketing and promotional activities (legal basis – Article 6(1)(a) GDPR);

f) for managing comments (legal basis – Article 6(1)(f) GDPR);

g) to ensure the functionality of comments (legal basis – Article 6(1)(f) GDPR);

h) for newsletter management (legal basis – Article 6(1)(a) GDPR and Article 6(1)(f) GDPR).

  1. What personal data will we use?

Only personal data necessary for the purposes specified in point 2 above will be processed. The Administrator will process, in particular:

  • data you provide when registering on our website, completing a contact form, placing an online order, or consenting to the newsletter, specifically data such as: name, surname, email address, and phone number.
  1. By what means will we process your personal data?

Your personal data will be processed through IT operating systems and paper forms.

  1. To whom will we disclose your personal data?

In connection with the provision of services, your collected personal data may be transferred to external entities providing services necessary for our business operations, including in particular:

  • state authorities or other entities authorized by law,
  • entities providing our company with legal assistance,
  • entities providing IT services to our company,
  • entities ensuring the technical and organizational functioning of the website, including the commenting option and newsletter distribution.

Please note that you may request information from the Administrator at any time about the entities to whom we have disclosed your personal data.

If you consent to the use of your data for direct marketing purposes (providing commercial information), we may also transfer your personal data to entities cooperating within the services provided by the Administrator.

  1. Why is it required to provide your personal data?

Providing data is voluntary, but necessary to establish contact or enable the use of services provided by the Administrator. Providing personal data also allows for commenting.

  1. Newsletter

Within the website, there is an option to subscribe to the Newsletter. To do this, you must provide your email address. By providing this data, you consent to receive commercial information exclusively from the Administrator. Through electronic communication (email), we inform you about new blog entries, virtual product offers, training sessions, or promotions in the online store.

You can unsubscribe from the subscription at any time by clicking the link included in every message received as part of the Newsletter or by sending an email to: pv@kbhakord.pl

  1. Comments

There is an option to add comments to posts published on the blog. To add a comment, it is necessary to provide at least a username that will be associated with the comment, as well as an email address. The username can contain an abstract name or personal data, such as a first and last name. Providing the aforementioned data is voluntary, but necessary to add a comment. The commenting system can be used as a registered user or an unregistered user.

The added comment, along with the data made public within the comment system settings, will be visible on the blog. The comment can be deleted or modified by you at any time.

  1. What rights do you have regarding your personal data?

You have the following rights concerning your personal data:

1) Access – You may request free access to your personal data

2) Rectification – You may request the Administrator to correct inaccurate or incomplete personal data.

3) Erasure – You may request the Administrator to delete your personal data if one of the following circumstances applies:

a) The personal data are no longer necessary for the purposes for which they were collected or otherwise processed;

b) You have withdrawn your consent on which the processing is based, and there is no other legal basis for the processing;

c) You object to the processing and there are no overriding legitimate grounds for the processing, or you object to the processing for direct marketing purposes;

d) The personal data have been unlawfully processed;

e) The personal data must be erased to comply with a legal obligation under Union law or the law of a Member State to which the Administrator is subject;

f) The personal data were collected in relation to the offering of information society services.

4) Restriction of processing – You may request the Administrator to restrict the processing of your personal data if one of the following applies:

a) You contest the accuracy of your personal data – for a period enabling the Administrator to verify the accuracy of such data;

b) The processing is unlawful and you oppose the erasure of personal data, requesting instead the restriction of their use;

c) The Administrator no longer needs the personal data for processing purposes, but you require them for the establishment, exercise, or defense of legal claims;

d) You have objected to the processing in relation to your right to object and automated decision-making – until it is determined whether the legitimate grounds of the Administrator override your objection.

5) Data portability – You may request the Administrator to transfer the data you have provided to another organization or request to receive your personal data in a structured, commonly used, and machine-readable format.

6) Withdrawal of consent – You may withdraw your consent to the processing of your personal data at any time.

7) Objection – You may object to the processing of your personal data by the Administrator for direct marketing purposes or in any other situation provided by law by notifying the Administrator of your objections.

  1. How can you lodge a complaint?

You have the right to lodge a complaint with the supervisory authority, namely the President of the Personal Data Protection Office.

  1. How long will we retain your personal data?

We will retain your data for the period necessary to achieve the purposes mentioned above or for the period required by law.

If you have any questions, please contact the Administrator at the following address disclosed in the CEIDG:

Kbh Akord Sp. z o.o.
ul. Sikorki 21, 31-589 Kraków

  1. What is the purpose of using cookies?

Our website sklep.kbhakord.pl uses cookies (so-called "cookies"). By "cookies," we mean information data stored on the end devices of users, intended for use on websites. In particular, these are text files that contain the name of the website from which they originate, the duration of their storage on the end device, and a unique number.

The service does not automatically collect any information, except for the information contained in cookies.

Cookies are primarily used to ensure the functionality of the site. They allow us to enable the use of services available within the portal, "remember" the settings selected by the user, and personalize the user interface, e.g., regarding the selected language or region from which the user originates, font size, website appearance, etc., as well as tailor the site to your individual needs.

However, the site also uses cookies for statistical purposes.

Some cookies are created by the entities whose services we use, including:

Anyone can accept cookies or disable them in their browser, which will prevent any information from being collected.

However, remember that changing the settings in the user's web browser regarding cookies may prevent websites from functioning correctly.